Last updated: January 17th, 2026
Thank you for shopping with Malibu Kulture. All sales are subject to the return and refund terms outlined below.
We accept returns within 30 days of delivery only if all conditions below are met:
We reserve the right to refuse any return that does not meet these conditions.
All returns must be approved before being sent back.
To request a return, email [email protected] with:
Unauthorized returns or packages sent without approval will not be accepted or refunded.
Original shipping fees are non-refundable.
All orders must be inspected immediately upon delivery.
If your item arrives damaged, defective, or incorrect:
Claims submitted after 48 hours will not be honored.
We reserve the right to deny refunds for items returned in unacceptable condition.
We do not offer exchanges under any circumstances.
If you need a different size or item, you must place a new order.
Orders that are refused, unclaimed, or returned due to incorrect shipping information provided by the customer are not eligible for refunds.
Any fraudulent claims, excessive return activity, or chargebacks may result in: